This pricing would include servicing both endpoints and servers, as the individual user accesses both.Īs both are viable options, it should be addressed when is each mode of MSP pricing appropriate?įor small clients, the cost ends up being very similar between the two options. Per-User – a flat fee per month is charged per user. Some MSPs charge one rate for endpoints and another rate for servers. It’s beneficial to both you and the customer, as it properly estimates the amount of work being done over time. Per-Device – this type of MSP pricing means that a flat fee per month is charged is based on the number of devices you are asked to support.
The simplicity in the MSP pricing is attractive to customers looking to avoid complex pricing structures and understand what they’re getting for their money. This flat monthly fee-based model usually covers all remote and on-site support. There are two common MSP pricing models: all you can eat and break-fix. So, what kinds of common MSP pricing models are used today? MSP Pricing Models In short, it’s really important to get the MSP pricing right. It can literally be the deciding factor between a customer moving ahead and signing up, and one that passes on the service offering. Pricing is how potential customers determine whether the service has merit and fits their budget.
You can have the most amazing grouping of services, but if the cost seems too high or low, customers will pass. The success of pitching your managed service offerings has a lot to do with pricing.
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